Revisions are contingent on the package select. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.
1. Specify your concern and claim your refund through any of the following three modes :-
• i. Toll free # 844-336-0601
• ii. Live Chat.
• iii. Email. (support@designsolutions101.com)
We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department.
After the refund, the rights to your design would be transferred to Design Solutions 101 and you would not legally be allowed to display any version of the design sent by the company.
1. Since the rights to design would now be transferred to Design Solutions 101, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.
2. Working in a joint effort with the Government Copyright Agencies Design Solutions 101 would share Copyright Acquisition data for the refunded outlines that would confine the re-utilization of the designs as original designs in the future.
If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here (support@designsolutions101.com).
The My Account area is a convenient way to communicate. It is your sole responsibility to check the account section for all questions, queries, concerns and any other instructions for the designer. Failure to actively check the my account section may become a cause of hindrance in your perusal of a refund. If you are unsure of how to use the My Account area, please contact customer support at any time for prompt assistance.
In order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order form.
The designs are crafted after adequate and thorough research to ensure quality and uniqueness.
We revamp the requested design and continue overhauling it until you are 100% fulfilled (depending upon your package).
Domain and Hosting are provided free of cost with packages, where applicable.
All the email accounts assigned with the website packaged can be configured on third party email software such as outlook.
If you wish to opt out of hosting the website with us, you will not be provided email accounts.
The complete order will be sent to the mentioned account on the date stated on Order Confirmation as well as a confirmation email will also be sent.
The turnaround time will be according to the package, the minimum time required is 2 business days. However, all customized design orders are delivered via email within 5 to 7 days after receipt of order.
We offer a RUSH DELIVERY service through which you can have your first logo within 24 hours by paying just $100 additional! For further help, get in touch with our customer support department
Both parties are confident that they have the authority to enter into this agreement and have received the necessary approval.
We keep your final design archived after we deliver your final files. If you wish to receive the final files again, we can email the upon request.
We offer 24-Hour Customer Support to address your questions and queries.
You can get in touch with us at whatever time and we promise a prompt reply.
Correspondence Policy
YOU concur that Design Solutions 101 is not at risk for any correspondence from email address (es) other than the ones took after by our own particular area i.e. “support@designsolutions101.com” or/and any toll free number that is not specified on our site. Design Solutions 101 ought not be considered in charge of any damage(s) brought about by such correspondence. We just assume liability of any correspondence through email address (es) under our own space name or/and by means of toll free number i.e. as of now specified on Design Solutions 101 Website.
At Design Solutions 101 we promise that all of our logos are produced using scratch. We will provide you a logo that is adept and in complete compliance with your design brief.
Before we begin working on your project, you have the option of canceling it. As soon as we begin working on your project, you will be charged for the work that has already been done until that point. When you cancel, you’ll get the half-done work as well.
As long as other terms are met, the 30-day money-back guarantee is still in effect You have three options for getting a refund if the designs aren’t up to par. Refund Policy
All requests for refund will be as per the following arrangement:
On the off chance that demand for a refund is made before the delivery of initial design concepts, then you would qualify for a full refund (less 10% administration and preparing charge).
You are requested to contact us within 7 working days of the initial order to get the refund processed as No request for a refund will be entertained after inaction by the customer for a 7 working days. If you wish to restart the order, you will be charged a certain fee contingent upon your venture.
All requests for refund must be communicated to the support department. Design Solutions 101 , in light of the infringement of your user agreement, reserves all authority to affirm/object to your solicitation on an individual case to case premise.
All design jobs require client input before finishing the design which is why it is requested that the customer is active throughout the process and gives feedback in order to get the required results.
A unique design guarantee qualifies you for a new logo if the logo designed by Design Solutions 101 is found to be considerably similar to another design that already exists. Any likeness to a current outline will be just a fortuitous event and Design Solutions 101 won’t acknowledge any responsibility or claim of any compensation in such a case. It is the client’s responsibility to get their artwork copyrighted.
How To Claim Your Refund To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.
1. Specify your concern and claim your refund through any of the following three modes :-
• i. Toll free # (773) 309-1926
We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department.
After the refund, the rights to your design would be transferred to Design Solutions 101 and you would not legally be allowed to display any version of the design sent by the company.
1. Since the rights to design would now be transferred to Design Solutions 101, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.
2. Working in a joint effort with the Government Copyright Agencies Design Solutions 101 would share Copyright Acquisition data for the refunded outlines that would confine the re-utilization of the designs as original designs in the future.
If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here (billing@designsolutions101.com).
Design Solutions 101 will deliver the Products at the address specified in the order confirmation, provided that all applicable payments have been received in full by their appropriate due date, using Design Solutions 101´s standard methods for packaging and in accordance with the customer´s chosen delivery option. Any lead time given is estimated.
1.2. Design Solutions 101 may, at its discretion, deliver the Products in whole or by instalments in any sequence or deliver the Products prior to the date of delivery, and in such event, the customer must not refuse to take delivery of the Products. Where the Products are delivered in instalments or part deliveries, each instalment or part delivery shall be invoiced separately if such an invoicing process is put in place and be deemed to be a separate sale agreement between Design Solutions 101 and the customer. Any delay in delivery or defect in an instalment or part delivery shall not entitle the customer to cancel any other instalment or terminate the entire sale agreement.
1.3. The customer agrees that the risk of loss and title for any printed Product pass to you upon our delivery to our carrier.
1.4. For any Product that is to be provided to the customer in an electronic format, the customer agrees that delivery of such Product shall be deemed to have occurred either (a) at the time we transmit the Product via email or other electronic communication addressed to the customer or (b) at the time we transmit a notification to the customer that the Product is available for downloading from the Site.
1.5 For any customized designs that includes printing services, your order will be shipped within 8-10 business days (after finalization of print-ready formats) via UPS/FedEx. As stated in the description of Pricing, printing services are included in following packages:
STATIONERY DESIGN PREMIUM & PRINTING COLLATERAL PACKAGE
1.6. The customer is responsible to fully inspect all Products carefully and immediately upon arrival, and declare any and all defects, non-conformances or damages, immediately through the proof of delivery or collection acceptance documentation when the Products have been shipped under such Proof of Delivery (POD) or similar type of service. A description of the alleged defect, non-performance or damage must be given in writing at the time of delivery and signed by or on behalf of the customer. If such a proof of delivery service was not included with the chosen delivery method, the customer shall be deemed to have inspected the Products as soon as reasonably practicable after delivery. The customer must notify Design Solutions 101, by contacting its Customer Care team either in writing (including by email) or by telephone, about any alleged defects, non-conformances or damages within 14 days after receipt of the Products. Failure of customer to timely notify Design Solutions 101 after receipt as indicated in this section voids the Product warranty and/or Satisfaction Guarantee. In the event the order was placed by a consumer, meaning a physical person who purchased the Product for use not related to a business, entrepreneurial or professional activity, the aforesaid notice period is extended to 2 months and will start on the day the alleged damages or defects are discovered or should reasonably be discovered when the order was timely inspected upon receipt.
We help every business reach its full potential via our exceptional designing solutions.
We love to help all our clients and provide them with the best designs and bespoke business solutions. If you need any assistance or have any inquiries, you can contact us on the given number below or send us an email.